Since taste is subjective and not everyone likes the same flavors, we are unable to offer refunds. All sales are final at the time your order has shipped. We apologize in advance for any inconveniences. We do stand behind all of our products and will replace anything that arrives damaged or defective. Please submit a picture of the damaged product to ejuiceblvd@gmail.com. The email must be received within 7 days of arrival and only applies to the products, not outer packaging.